Please email to kolkataflowergiftshop@gmail.com  for cancellation request or contact our customer support. Our admin team will review the cancellation request and act accordingly. Cancellation Rights are reserved with KolkataFlowerGiftShop. Any Cancellation request must be made before 24 Hrs. to the Delivery Date by written email and Call on our customer care + 91 8697564808, India Flower Gift Shop do not hold any responsibility of any emotional or any other loss happened due to non delivery of order for whatsoever reason, In case of non delivery we will be entitled only to refund order amount as deemed. 

  • We do not commit fixed time delivery, though we shall try our level best to maintain customer requested time.
  • All same day deliveries will be done  between 8 AM to 8 PM except midnight deliveries
  • Products shown in the pictures are indicative in nature and may vary with actual products delivered
  • Fresh Cakes are generally available after 10 AM in most of the Indian Cities so please do not insist us for early morning cake deliveries as that can hamper the quality
  • Most of the orders are of perishable items and hence gets delivered from the local delivery city itself
  • Orders once placed cannot be cancelled unless informed 24 hours before the delivery.
  • Customized Orders, High Value Orders, Distance Delivery Orders required advance preparation and hence such orders will not be cancelled once placed to avoid any procurement loss